_edited_edited.png)
CRACK YOUR CRM GAME
Your one-stop-shop to maximise CLV, increase retention and optimise all customer comms with email and SMS.
WHAT WE DO
Exceptional CRM
CRM Strategy
Our discovery audit process allows you to benchmark existing email marketing performance and identify opportunities for enhancements to your customer lifecycle journey through data and understanding – to reach the right customer at the right time with targeted and personalised messages.
Marketing Automation
Configuration and implementation of SMS and email marketing automation flows, from welcome and basket abandonment through to bespoke API driven post-purchase emails. We will help you to prioritise your CRM and where to start to maximise ROI from your email channel.
Campaign Management
Once a marketing automation programme is live, we benchmark against industry best practice, monitor performance and provide insight to recommend future improvements. We can also manage all your email marketing campaigns to take the pressure off your team.
About
Hello! I'm Sean Griffin. I bring over 15 years of experience in CRM strategy and digital marketing from working with companies including Emirates, Which?, and Waterstones.
I'm here to help your business create meaningful customer connections that drive value. I help clients identify and implement the right tools to support their CRM objectives — from email platforms and loyalty providers to referral systems and broader customer engagement solutions. Leveraging the technology implemented, CRM strategies are mapped out with clear, actionable tactics to meet strategic goals.
Interested in learning more? Then send me an email
using the contact form below and I'll be in touch.
